Welcome to Abbey Medical Centre
- During this time we will NOT be able to process routine prescriptions.
- There will be no EPS (Electronic Prescription Service) to send your prescription to the chemist.
- You will not be able to access the Online ordering of prescriptions or booking appointments.
So what do you need to do and how can you help?
During this time prescription requests will take a little longer to process than normal - please allow us plenty of time for your prescriptions.
From the beginning of July we will be "doubling your prescription" i.e. issuing enough medication for two months if you only usually receive one month at a time - this is to ensure you do not need a prescription during our "computer down time".
Online services ie, ordering prescriptions and booking appointments will not be available with our current system - Vision Online Service (VOS) after 24th July 2015, you will need to re-register for the online services for EMIS Web after 4th August 2015. This service is called Patient Access
To do this we need you to bring into surgery:
- Proof of ID - only acceptable in the form of a valid Passport, Photo Driving Licence or ID Card
- Proof of address is only acceptable in the form of - Bank Statement, Utility Bill, Council Tax
- And provide your email address again.
Our local pharmacies are aware of all the above information. We appreciate your support and understanding during this time. We apologise in advance for any inconvenience caused. If you have any questions please do not hesitate to ask our Reception Team.
More information about the computer change will be issued through our Patient Participation Group Newsletter. To join the Newsletter mailing list, click here.
News - Waiting room Building work
ABBEY MEDICAL CENTRE IS CURRENTLY UNDERGOING WORK TO ENLARGE AND IMPROVE THE BUILDING FOR PATIENTS AND STAFF.
The project is being jointly funded by the partners in the practice and by a grant from NHS England’s Infrastructure Fund following a successful bid made by the doctors.
The two storey extension providing four new consulting rooms and a first floor administration area has just been completed.
WAITING ROOM BUILDING WORKS
The final building phase is now about to begin.The waiting room is being improved and enlarged.We will not be able to use it from Monday 7th of November for at least 3 weeks.
The front reception desk will still be open as usual.
The check in screens will still be working. Please use these as usual.
When you have checked in please make your way to the temporary waiting area in the new extension.
The route to the waiting area will be clearly marked.
You will be directed where to sit by a member of staff and collected by the doctor or nurse who is seeing you.
During this period the doctors and nurses will try to deal with patients’ problems by telephone, aiming to reduce the number of patients who need to attend the surgery.
We apologise for the inconvenience.
We are nearing the end of the build and are looking forward to our patients and staff enjoying the benefits of the new alterations.
THANK YOU FOR YOUR PATIENCE and UNDERSTANDING-WE ARE NEARLY THERE!
ONLINE ACCESS TO MEDICAL RECORDS
This practice now offers patients the facility to view on line information from their medical record relating to medications, problems, test requests, allergies, adverse reactions and vaccinations. Guide for Patients / Patient Questionnaire / Consent Form Please print and complete these forms
Friends and Family Quick Survey Please help us improve our services by completing our short survey. Click on the link below - see icon next to 'Repeat prescriptions' below (top second icon)
Named GP Find out who your named GP is by clicking on the 'Named GP' link. All Patients have now been alphabetically allocated a named GP. DR SAM YOUNG HAS NOW RETURNED FROM MATERNITY LEAVE AND WE ALSO WELCOME A NEW GP DR REBECCA JACQUES.
Statement of Purpose 2016
(Site updated 31/10/2016)