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Welcome to Abbey Medical Centre

  • During this time we will NOT be able to process routine prescriptions.
  • There will be no EPS (Electronic Prescription Service) to send your prescription to the chemist.
  • You will not be able to access the Online ordering of prescriptions or booking appointments.

So what do you need to do and how can you help?

During this time prescription requests will take a little longer to process than normal - please allow us plenty of time for your prescriptions.

From the beginning of July we will be "doubling your prescription" i.e. issuing enough medication for two months if you only usually receive one month at a time - this is to ensure you do not need a prescription during our "computer down time".

Online services ie, ordering prescriptions and booking appointments will not be available with our current system - Vision Online Service (VOS) after 24th July 2015, you will need to re-register for the online services for EMIS Web after 4th August 2015. This service is called Patient Access

To do this we need you to bring into surgery:

  • Proof of ID - only acceptable in the form of a valid Passport, Photo Driving Licence or ID Card
  • Proof of address is only acceptable in the form of - Bank Statement, Utility Bill, Council Tax
  • And provide your email address again.

Our local pharmacies are aware of all the above information. We appreciate your support and understanding during this time. We apologise in advance for any inconvenience caused. If you have any questions please do not hesitate to ask our Reception Team.

More information about the computer change will be issued through our Patient Participation Group Newsletter. To join the Newsletter mailing list, click here.

News Release - Building work



The project is being jointly funded by the partners in the practice and by a grant from NHS England’s Infrastructure Fund following a successful bid made by the doctors.

The work will include a two storey extension providing four new consulting rooms and internal improvements. The main patient waiting area, back room administration space and staff facilities will all be enlarged.

The practice has received backing from both NHS England and the local CCG to help make these improvements to our medical centre. The local housing plan has still to be agreed but it is important to get the infrastructure in place to accommodate what will be a substantial rise in the town’s population.

The new extension will significantly increase the size of the surgery enabling us in the future to recruit more clinical staff and thus offer more appointments. It will also help us to prepare for extended hours use in the future.

As local GPs we are keen that the medical provision for Kenilworth remains on a central town site. We have approximately 36,712 surgery consultants a year. Each patient visit creates footfall in the town which boosts trade for local businesses and encourages people to ship and eat locally.

The current project should be completed later this year . We are all really grateful for the patience and understanding that has been shown to us. We hope that everyone will enjoy and appreciate the benefits that will result from this work.  


This practice now offers patients the facility to view on line information from their medical record relating to medications, problems, test requests, allergies, adverse reactions and vaccinations. Guide for Patients / Patient Questionnaire / Consent Form Please print and complete these forms  

Friends and Family Quick Survey Please help us improve our services by completing our short survey. Click on the link below - see icon next to 'Repeat prescriptions' below (top second icon)

Named GP Find out who your named GP is by clicking on the 'Named GP' link. All Patients have now been alphabetically allocated a named GP. DR SAM YOUNG HAS NOW RETURNED FROM MATERNITY LEAVE AND WE ALSO WELCOME  A NEW GP DR REBECCA JACQUES.

 Statement of Purpose 2016

(Site updated 25/10/2016)
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