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Welcome to Abbey Medical Centre

  • During this time we will NOT be able to process routine prescriptions.
  • There will be no EPS (Electronic Prescription Service) to send your prescription to the chemist.
  • You will not be able to access the Online ordering of prescriptions or booking appointments.


So what do you need to do and how can you help?

During this time prescription requests will take a little longer to process than normal - please allow us plenty of time for your prescriptions.

From the beginning of July we will be "doubling your prescription" i.e. issuing enough medication for two months if you only usually receive one month at a time - this is to ensure you do not need a prescription during our "computer down time".

Online services ie, ordering prescriptions and booking appointments will not be available with our current system - Vision Online Service (VOS) after 24th July 2015, you will need to re-register for the online services for EMIS Web after 4th August 2015. This service is called Patient Access

To do this we need you to bring into surgery:

  • Proof of ID - only acceptable in the form of a valid Passport, Photo Driving Licence or ID Card
  • Proof of address is only acceptable in the form of - Bank Statement, Utility Bill, Council Tax
  • And provide your email address again.

Our local pharmacies are aware of all the above information. We appreciate your support and understanding during this time. We apologise in advance for any inconvenience caused. If you have any questions please do not hesitate to ask our Reception Team.

More information about the computer change will be issued through our Patient Participation Group Newsletter. To join the Newsletter mailing list, click here.

Surgery of the year awards

 

I am very pleased to announce that Abbey Medical Centre has been nominated for People’s Choice Award: Surgery of the year at the 10th Annual General Practice Awards

Voting starts on Monday 11th June and ends 10th August with the winners announced in November. You can vote by clicking on the link below(please note there is another Abbey Mead Medical Centre so please choose carefully and look at the postcode) 

http://www.generalpracticeawards.com/the-awards/peoples-choice-award/

Or by texting “CHOICE2” to 60777. Standard 25p message rate applies

NHS 70th Birthday

To celebrate the amazing service the NHS has given in the last 70 years we will be celebrating with a tea party and raffle for charity on the surgery carpark between 12-2pm on 5th July 2018. Everyone is welcome.

Carers Week

Monday 11th June will mark the first day of Carers Week 2018, bringing an opportunity for everyone to raise awareness of the different services on offer in Warwickshire to help make carers’ lives a little bit easier. Carers Week is about building communities which support carers to look after their loved ones whilst recognising that they are individuals with health and wellbeing needs of their own.  

There will be a staffed carers stand at Abbey Medical Centre on Thursday 14th June from 9 am - 12 pm, providing information advice and guidance to all carers. 

A carer is anyone who regularly provides unpaid help to someone who could not cope without them. Unfortunately, many people do not realise that they are carers, while many who do realise are unaware that there is support available for them.

Warwickshire County Council, in partnership with Warwickshire Carer Wellbeing Service, will promote Carers Week locally, with themed news and activities taking place throughout the week. View schedule of local events

Please make a pledge of how you can support carers in your local community or how you as a carer will look after your health and wellbeing https://www.carersweek.org/

GP Partner leaving

Dr Larvinder Madan will be leaving Abbey Medical Centre to pursue a portfolio career, he will be sadly missed by us all at the practice and I am sure his many patients whom he has helped over the last 14 years in Kenilworth. If any patients wish to know who their new named GP at the practice is please do not hesitate to contact reception on 01926 85 99 55 (to avoid busy periods please call after 10am). The practice would like to wish Dr Madan all the best for the future.

GDPR 

As you may or may not be aware General Data Protection Regulation or GDPR is replacing the current Data Protection Act. It comes into force on 25th May 2018. Please find attached out updated Privacy Notice

Armed Forces Veteran Friendly Practice 

 

Dr Susan Prosser is now the GP lead for the above service and we have passed our accreditation through NHS England. We aim to promote the services offered by the NHS specifically for veterans and their families.

New Text Messaging Service

 

We are now running a new service to communicate with our patients. This will be used to update your medical records and also offer appointments like vaccinations and health checks. The message will always state our name and end with "sent from M84036.sms@nhs.net" to ensure you know this is genuine.

CQC

We are very pleased to announce that the CQC has rated our surgery OUTSTANDING ! We are extremely proud that the CQC has awarded us with the highest rating and acknowledges our passion and dedication to our patients in Kenilworth. A link to the CQC website is below:- 

CLINICAL RESEARCH

 

Abbey Medical Centre is now an accredited Clinical Research Centre with the Royal College of General Practitioners and will be conducting trials from January 2018. You may see information on upcoming trials through posters and leaflets in the surgery and also through letters, text messages and emails.

 

ONLINE ACCESS TO MEDICAL RECORDS

 

This practice now offers patients the facility to view on line information from their medical record relating to medications, problems, test requests, allergies, adverse reactions and vaccinations. Guides for all aspects of this facility can be found on this website https://support.patient-access.co.uk/


PROTECTING YOUR DATA
 

NHS England have recently sent a notice to all GP practices to inform patients of an upcoming extraction that will take place at the end of October 2017. In the best interests of our patients, the partners at Abbey have decided to ensure your data is not sold or shared with any third party organisations. You can decide not to share your data with anyone outside the practice or to just share if it is necessary for your care i.e. to the local hospital. In any case please inform us if you wish to opt in or out. A copy of the notice and further information is available via the following website.

http://content.digital.nhs.uk/article/7754/Privacy-Notice---individual-GP-level-data

Friends and Family Quick Survey

Please help us improve our services by completing our short survey. Click on the "Have your say" bubble at the top of your screen then select Friends and Family survey

 

Staff Updates

Dr Samantha Young is returning from maternity leave on 29/06/2018

Dr Larvinder Madan has now left the surgery


 

Statement of Purpose

(Site updated 12/07/2018)
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